Why am I getting this error message that reads “QuickBooks connection has been lost” while accessing my company file that is saved on the server? This is one problem that every user in the network is facing, and thus we need an immediate solution to it.
Getting an error message that reads “QuickBooks connection has been lost” indicates that the company file saved on the server is inaccessible by the workstations in the network, and there are several reasons for this to happen. Down below, you will find each reason with its solution to resolve the issue instantly.
Network Connectivity Issues: Make sure that each system in your network that needs access to the company file is properly connected to the server and if you find any network connectivity issues, contact your IT team for help.
Improper Firewall Configuration: An improper firewall configuration can trigger several issues accessing the company file saved on the network/server. You must ensure that your firewall is configured in such a way that it does not block QuickBooks from accessing the company file.
You can also run QuickBooks File Doctor to resolve the “QuickBooks connection has been lost” error and, for advanced troubleshooting, help reach QuickBooks support at 855-856-0042.